Underground Reptiles Reviews
(Rated by 6 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Alipay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.3
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.5
- Customer Service4.3
- Good Value4.3
- Shipping & Delivery5.0
- Return Policy4.7
Recent Customer Reviews (6)
Cecil Monroe
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Marteinn Ottósson
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Liam Berry
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Alice Moorhouse
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Jeff White
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Margaret Ward
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Underground Reptiles Pricing
Ten Spot Wandering Spider
$29.99
Cameroon Crab Huntsman Spider
$34.99
Baby High Orange Gray Banded Kingsnake
$274.99
Elite Auctions
starting at $1.00
Shipping for reptiles, amphibians, tarantulas, and scorpions
$49.99
Elite Membership
$6.99 - $69.99
Payment Methods
Accepted Payment Options:
Prices for items on Undergroundreptiles.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Alipay
Payment Process
- Payments can be made online during the checkout process.
- For Underground Reptiles credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Underground Reptiles Pros & Cons
Pros
1
Variety of Offerings: The platform offers a wide range of exotic reptiles, amphibians, lizards, and mammals.
2
Best Prices: Committed to providing the best animals at the best prices.
3
Superb Support: Prides itself on its customer support.
4
Secure Checkout: Ensures safe and secure transactions.
5
Elite Auctions: Allows customers to bid on exotic animals starting at just $1.00.
6
Overnight Shipping and Live Arrival Guarantee: Ensures that the animals arrive safely at their new homes.
7
Elite Membership Benefits: Offers exclusive access to auctions, flash sales, early access to rare and high-demand products, 5% off on all non-auction products, and free monthly swag.
CONS
1
Customer Service Issues: Some customers have reported poor customer service and unhelpful responses, especially in cases of animal health issues.
2
Quality Control Concerns: There have been reports of animals arriving in poor condition, such as being cold or covered in fecal matter.
3
Complaints and Negative Reviews: The company has a 3.1-star rating from 677 reviews, indicating mixed customer satisfaction. There are also complaints about shipping issues and unresponsive customer service.
4
BBB Rating: The company is not BBB accredited and has a 1.84-star rating based on 19 customer reviews, with 14 complaints closed in the last three years.
Underground Reptiles Features and Benefits
Features
Variety of Offerings
The platform offers a wide range of exotic reptiles, amphibians, lizards, mammals, spiders, and snakes.
Best Prices
Committed to providing the best animals at the best prices.
Superb Support
Prides itself on its customer support.
Secure Checkout
Ensures safe and secure transactions.
Elite Auctions
Allows customers to bid on exotic animals starting at just $1.00.
Overnight Shipping and Live Arrival Guarantee
Ensures that the animals arrive safely at their new homes, with replacement if deceased.
Elite Membership
Offers exclusive access to auctions, flash sales, early access to rare and high-demand products, 5% off on all non-auction products, and free monthly swag.
Live Animal Webcams
Members get access to live animal cams on the farm.
Early Access
Members get early access to rare and high-demand products.
Discounts
Members receive a 5% discount on all non-auction products.
Free Monthly Swag
Every month, members receive free swag, like UG Elite Trading Cards.
Exclusive Privileges
Members get exclusive privileges to flash sales and auctions.
Flat Rate Shipping
Flat rate of $49.99 regardless of the number of animals in the order for reptiles, amphibians, tarantulas, and scorpions.